Refund Policy

Effective date: 28 August 2026
Last updated: 28 August 2026

This Refund Policy applies to purchases made from Boxing Blueprint Limited, trading as Blueprint Courses ("Blueprint Courses", "we", "us" or "our") through blueprintcourses.com and any other platform through which we directly sell access to our courses or digital content.

1. All Sales Are Final

Except where a refund, price reduction or other remedy is required by applicable law, all purchases from Blueprint Courses are final and non-refundable.

We do not offer discretionary refunds, credits or exchanges simply because you:

  • change your mind;

  • decide you no longer want the course;

  • do not use, complete or finish the course;

  • purchase a course and subsequently find that you do not have sufficient time to use it;

  • purchase a course accidentally;

  • fail to check the course description, curriculum, instructor or other information available before purchase;

  • expected different content or a different teaching style where the course materially corresponds with its description;

  • disagree with an instructor's opinions, techniques, methods or views;

  • do not achieve a particular personal, sporting, professional, financial or other result;

  • find substantially similar information elsewhere;

  • later purchase or discover the course at a lower price;

  • fail to apply a promotional or discount code at checkout;

  • experience an issue caused by your own device, software, internet connection, browser, network, email provider or other equipment outside our reasonable control;

  • lose access because you have forgotten your login details and fail to complete our account-recovery procedures;

  • are unable to participate because of your personal circumstances, injury, illness, availability or change of plans; or

  • cease using the Services for any other reason that is not caused by a breach of your statutory rights by Blueprint Courses.

The fact that a course has not been watched, completed or accessed does not, by itself, create any entitlement to a refund.

2. Digital Content and Immediate Access

Blueprint Courses primarily supplies digital content, including online video courses, tutorials, lessons, interviews and associated materials.

Where you purchase digital content and request or agree that access should begin immediately, before the end of any statutory cancellation period, we may ask you to:

  1. expressly consent to the supply of the digital content beginning immediately; and

  2. acknowledge that, once supply of the digital content begins, you will lose any statutory right to cancel the purchase that would otherwise apply to that digital content.

Once supply has begun following the required consent and acknowledgement, you will not have a right to cancel simply because you have changed your mind.

Your access to the course, rather than the amount of content you subsequently choose to watch, may be relevant to determining whether supply has begun.

Nothing in this section removes any statutory rights which cannot legally be excluded.

3. No Trial Period or Money-Back Guarantee

Unless a particular offer expressly states otherwise in writing at the time of purchase, Blueprint Courses does not operate a:

  • cooling-off guarantee beyond any rights required by law;

  • satisfaction guarantee;

  • results guarantee;

  • money-back guarantee;

  • try-before-you-buy arrangement; or

  • refund period.

Any exception or promotional guarantee must be expressly stated by Blueprint Courses in writing as applying to the particular purchase.

Statements made by instructors, affiliates, creators, partners or other third parties do not create a refund entitlement unless Blueprint Courses has expressly incorporated that statement into the terms of the relevant sale.

4. Course Results Are Not Guaranteed

Purchasing a Blueprint Courses course provides access to educational and informational content. It does not guarantee that you will achieve any particular result.

Individual results depend on numerous factors outside our control, including your ability, experience, effort, circumstances, training, implementation and decisions.

A failure to achieve an expected result is not grounds for a refund.

5. Course Descriptions and Expectations

Customers are responsible for reviewing the information made available about a course before purchasing it, including its description, instructor, subject matter, curriculum, price and any stated technical requirements.

Course trailers, promotional material and extracts are intended to help you understand the nature of the course but do not amount to a guarantee of a particular personal outcome.

Subject to your statutory rights, personal dissatisfaction with the style, pace, presentation, opinions or subject matter of a course does not create a right to a refund where the digital content materially corresponds with what was advertised.

6. Discounts and Price Changes

We may change our prices, run promotions or offer discounts at any time.

If you purchase a course before a subsequent price reduction, promotion or discount, we are not required to refund the difference.

Discount codes must ordinarily be entered successfully before payment is completed. We are not obliged to apply a discount retrospectively or refund the difference after purchase.

Promotional purchases remain subject to this Refund Policy unless the promotion expressly states otherwise.

7. Account Sharing, Piracy and Breach of Our Terms

Course access is provided subject to our Terms and Conditions and any licence restrictions applying to the content.

Where we reasonably believe that an account has been involved in:

  • unauthorised account sharing;

  • credential sharing;

  • copying or distributing course content;

  • screen recording or unauthorised downloading;

  • piracy;

  • resale or redistribution of access;

  • circumvention of security or access controls;

  • fraudulent activity;

  • payment fraud; or

  • another material breach of our Terms and Conditions,

we may investigate and, where permitted under our Terms and applicable law, suspend, restrict or terminate access.

Suspension or termination resulting from your material breach does not, by itself, entitle you to a refund.

We reserve all rights available to us in respect of copyright infringement, piracy, fraud and other unauthorised use.

8. Chargebacks and Payment Disputes

Submitting a chargeback or payment dispute does not create a refund entitlement where one does not otherwise exist.

If you dispute a payment through your bank, card issuer, PayPal, Stripe or another payment provider, we reserve the right to contest the dispute and provide information reasonably relevant to the transaction, which may include:

  • purchase records;

  • transaction information;

  • acceptance of our terms;

  • confirmation of digital-content consent;

  • course-access records;

  • login and account activity;

  • IP and device information where lawfully collected;

  • correspondence with you; and

  • evidence showing use or delivery of the purchased content.

Where we reasonably believe that a chargeback is fraudulent, abusive or made despite the course having been validly supplied, we may suspend the relevant account while the matter is investigated and take such further action as is permitted by law and our Terms and Conditions.

Nothing in this section prevents you from exercising any right you genuinely have under applicable law or through your payment provider.

9. Statutory Rights

Nothing in this Refund Policy excludes, restricts or attempts to waive any consumer right or remedy that cannot lawfully be excluded.

Under applicable UK consumer law, digital content must, among other things, conform to certain statutory standards.

Where digital content does not conform to the contract, the law may provide remedies such as repair, replacement, price reduction or, in circumstances specified by law, a refund.

We reserve the right to provide the remedy permitted by law that is appropriate to the circumstances rather than providing a refund where the law does not specifically require a refund.

A request for a refund does not mean that a refund is automatically due.

We may investigate the circumstances and request information reasonably necessary to establish the purchase, identify the alleged issue and determine the appropriate statutory remedy.

10. Refunds Required by Law

Where we determine that you are legally entitled to a refund, we will process it in accordance with applicable law.

Unless otherwise agreed or required by law, refunds will ordinarily be made to the original payment method used for the purchase.

We may require reasonable proof of purchase and information reasonably necessary to verify the identity of the purchaser before processing a refund.

We will not ordinarily issue a refund to a person other than the original purchaser.

11. Fraudulent or Abusive Refund Requests

We reserve the right to investigate refund requests that we reasonably believe may involve fraud, abuse, account sharing, duplicate claims, misrepresentation or misuse of our Services.

We may retain records reasonably necessary to prevent fraudulent or repeat claims, protect our legal rights and defend payment disputes, subject to applicable data-protection law.

Nothing in this section permits us to refuse a refund or other remedy where the customer has a genuine statutory entitlement to it.

12. Business Purchases

Where you purchase a course wholly or mainly for purposes relating to your trade, business, craft or profession, consumer rights that apply specifically to individuals acting as consumers may not apply to that purchase.

Unless otherwise expressly agreed by Blueprint Courses in writing, business-to-business purchases are non-refundable to the fullest extent permitted by law.

13. Exceptional Refunds

Blueprint Courses may, at its sole discretion, choose to issue a refund, credit or other goodwill remedy in circumstances where it is not legally required to do so.

Any such decision:

  • is made on a case-by-case basis;

  • does not create an obligation to provide the same remedy to another customer;

  • does not constitute an admission of liability;

  • does not amend this Refund Policy; and

  • does not create a precedent for future purchases or requests.

14. Contacting Us

If you believe you have a legal entitlement to a refund or another statutory remedy, please contact Blueprint Courses and provide:

  • your name;

  • the email address used for the purchase;

  • the course purchased;

  • the date of purchase;

  • your order or transaction number, if available; and

  • a clear explanation of the issue.

We may request additional information where reasonably necessary to investigate your request.

15. Changes to This Policy

We may amend this Refund Policy from time to time.

The policy applicable to a purchase will be determined by the terms and information forming part of the relevant contract, together with any rights arising under applicable law.

Boxing Blueprint Limited, trading as Blueprint Courses
Company number: 15367053
18 Regency Mews
Isleworth
England
TW7 7LX